How we protect customer’s information?
Hdmediaconverter.com takes administrative, technical and physical measures to prevent customer’s information from loss, misuse and theft, along with an authorized access, disclosure, alteration and destruction.
Hdmediaconverter.com uses secure server hosted by RegNow, PayPal and other 3rd party credit card processors which encrypt all the customer’s personal information containing name, address, credit card number, credit expiration date, etc. before it is sent to us. And your credit card information is only used for online transition.
RegNow, in existence since 1994, is a valuable service that was created to provide software and shareware authors the most convenient means possible of selling their products online. Today RegNow is one of the most advanced and fastest growing online software processors on the web.
Cookies and other technologies
Using “Cookies” is mainly to better understand what services are valuable to our customers. A “Cookie” is a small text tile contains a string of characters that is sent to your computer when you open a website.
The cookies and other technologies are used to study traffic patterns on our website, and to customize your experience and provide better support and services to you.
HDMediaConverter provides best service to help you successfully install and use our products. We will try our best to help you. Please do not hesitate to contact us.
1. How long will I receive my keycode after the purchase?
Once your order has been validated, our system will automatically send the registration info to your e-mail instantly. If you did not receive it on time, perhaps it has been tagged as a spam or it’s because of the delay of Internet of system glitches.
2. Retrieve the key code if you’re encountering one of the following problems:
The key code of the product you purchased is lost. You already purchased the program, but didn’t receive the key code. The key code becomes invalid after you purchased the software.
You can find useful information about the software in Guide page.
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