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HDMediaConverter provides best service to help you successfully install and use our products. We will try our best to help you. Please do not hesitate to contact us.


1. How long will I receive my keycode after the purchase?

Once your order has been validated, our system will automatically send the registration info to your e-mail instantly. If you did not receive it on time, perhaps it has been tagged as a spam or it’s because of the delay of Internet of system glitches.

2. Retrieve the key code if you’re encountering one of the following problems:

The key code of the product you purchased is lost. You already purchased the program, but didn’t receive the key code. The key code becomes invalid after you purchased the software.

You can find useful information about the software in Guide page.


How to convert Canon HF G10 AVCHD for FCP/iMovie/Premiere

The Canon HF G10 delivers great video quality and a lot of useful features for advanced shooters. Design issues that affect frequently used adjustments may annoy the very people it is designed to attract, and for the money it should ship with a double-capacity battery. Read More